Warranty

Cicli Protek warrants its frames free from defects in workmanship or materials for two years

The frames that are defective from Protek cycles in terms of this warranty will be repaired or replaced at the discretion of cycles Protek, free of charge. In case of unavailability of the original product, it will be replaced with a similar product of equal value.

Products of other companies, mounted on bicycles Protek, are covered by the warranties of their respective manufacturers, to whom I please ask.

This warranty does not cover:

  1. products without a receipt of purchase (receipt or invoice)
  2. products not purchased from an authorized dealer Protek
  3. products for which the identifiers have been removed, altered, defaced or made illegible
  4. normal wear and tear (including fatigue)
  5. damage caused by abuse or misuse, improper installation (for example, incorrect torque), from improper or insufficient maintenance, accidents, shocks, corrosion, use of harsh cleaners, use with incompatible products, from repairs not done correctly, and in general everything that is not a defect in materials or workmanship
  6. products have reached the natural end of their useful life
  7. the effects of exposure to UV radiation (fading, yellowing)
  8. the effects of the saline
  9. products repainted (even partially)
  10. products used commercially
  11. products which have undergone any change
  12. transport damage (responsible for the carrier)
  13. cosmetic defects that were easily detectable at the time of purchase
  14. the labor required to replace

This is the only standard warranty in force for the product you purchased, it is also specifically excluded any addendum, extension or implied warranty.

When a product is repaired or replaced under warranty at no charge, the repaired or replacement product is covered from any remaining original warranty, with no renewal or extension of the warranty period.

Also, when a product is replaced under warranty, the product being replaced become the property of Protek cycles.